All orders are processed within 5 to 14 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Sometimes, due to a high volume of orders or a backup at the USPS, the wait time might be longer.
Domestic Shipping Rates and Estimates
Expedited shipping charges for your order will be calculated and displayed at checkout.
Down By The River Curtains offers free standard shipping within the continental United States.
We offer international shipping, which will be shipped using UPS as the carrier.
International Shipping charges for your order will be calculated and displayed at checkout.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Your Company] is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
Down By The River Curtains is unable to ship to PO Boxes. Only a physical address is allowed.